FAQs
Are your products genuine imports?
Yes! All our snacks, drinks, and sweets are 100% authentic and sourced from trusted international suppliers. We specialize in importing real American, Asian, and global treats you canāt find on every high street.
How do I place an order?
Itās easy ā just browse our categories, add your favourites to your basket, and head to checkout. Youāll get an order confirmation email once payment is complete.
What if an item I ordered is out of stock?
If something runs out after youāve placed your order, weāll contact you right away to offer an alternative or a refund.
Where do you deliver?
We currently deliver across the UK, and weāre working on adding international shipping soon!
How long will my order take to arrive?
Orders are usually dispatched within 1ā2 working days.
Delivery typically takes 2ā5 working days depending on your location and the shipping option you choose.
Can I return food items?
Unfortunately, we canāt accept returns on perishable food products unless they arrive damaged, incorrect, or faulty. Please see our Refund & Returns Policy for full details.