At Crush Confectionery, we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.yellow-deer-711495.hostingersite.com) or make a purchase from us.

By using our website, you agree to the terms outlined below.

1. 🧾 Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

b. Payment Information

  • Payment details are processed securely through our third-party payment providers (e.g., Stripe, PayPal).

  • We never store your full payment card details on our servers.

c. Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent, and interactions on our website

d. Marketing Preferences

  • Your consent to receive email updates, newsletters, or promotional offers

2. 🎯 How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Send order updates and confirmations

  • Respond to enquiries and customer service requests

  • Improve our website, products, and user experience

  • Send marketing emails (only if you’ve opted in)

  • Comply with legal and regulatory obligations

3. 📤 Sharing Your Information

We respect your privacy — we never sell your information.

We may share your data only with trusted partners who help us run our business, such as:

  • Payment processors (for secure payments)

  • Delivery couriers (to ship your orders)

  • Email marketing services (to send newsletters or promotions)

  • IT and website support providers (for technical maintenance)

All partners are required to keep your information safe and use it only for the purposes we specify.

4. 🌍 International Transfers

Some of our service providers may process data outside the UK or European Economic Area (EEA).
Where this happens, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) — to protect your personal data.

5. 🔐 Data Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
This includes:

  • Secure SSL encryption on all web transactions

  • Restricted access to personal data

  • Regular website security updates

6. ⏳ Data Retention

We only keep your personal information for as long as necessary to fulfil the purposes for which it was collected — for example, to comply with tax or legal obligations, or to handle customer support queries.

Once it’s no longer needed, your information will be securely deleted.

7. 📬 Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (“Right to be Forgotten”)

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications at any time

8. 🍪 Cookies

Our website uses cookies to enhance your browsing experience — for example, to remember your basket contents and preferences.

You can manage or disable cookies through your browser settings.
For full details, see our Cookie Policy (coming soon).